How do I place my Knightsbridge Medical Order?

For fast, secure ordering, you can order online, using your debit or credit card at

Or you can order by telephone on 020 7060 7310

Offices: Coborn House, 3 Coborn Road, Docklands, London, E3 2DA, England. (But please send all postal orders direct to our distribution centre address as above. Note: we are unable to dispense orders from the London office to personal callers. Mail order only.)

How does Bathmate work with iGro or Novidia?

All three products have the same goal, developing the chambers of the penis as detailed above and elsewhere in this site. Novidia is avery strong blood forceing pill/tablet combination (over 76 active ingredients via a packet of 6 pills/tablets taken daily). iGro allows penis enlargement exercises to be done outside the shower with no device required. Combining the use of all 3 options is the ideal solution for greatest results in the fastest time period. Of course all 3 products can be tried risk free for 30 days under our quibble free money back guarantee.

How does Bathmate work?

Your penis is divided into three chambers, two large ones on top which is your erectile tissue (Corpora Cavernosa), and one smaller chamber on the bottom which you urinate and ejaculate from (Corpus Spongisum). When you get an erection, your brain releases a hormone, which sends blood to your penis, filling your erectile tissue. video explaining how Bathmate penis enlargement works The blood spaces in the Corpora Cavernosa fill to the maximum, causing an erection. Now, the maximum your Corpora Cavernosa can fill is the size your penis presently is while erect. The great news is…

Your Corpora Cavernosa can be developed larger and stronger with Bathmate.

The more you use Bathmate the bigger these tubes become allowing more blood to fill them. Its like body building but for your penis.

The pump gaiter design forces are calculated to allow a minimal compression force whilst achieving maximum expansion force to allow the maximum growth with the minimum discomfort. The more water is forced from the Bathmate, the more the penis is forced to expand and the higher the hydro force vacuum becomes within.

Conventional air vacuum developers allow the air within to act like a sponge and compress and expand without enlarging the penis in proportion, this results in the enlargement of certain area and not other, i.e. foreskin and not length or girth.The Bathmate is filled up with water, positioned and sealed over the base penis area. Water is expelled by compressing the Bathmate pump gaiter, this produces the volume of area inside the Bathmate.

When compression of the pump stops, the non return valve closes, thus stopping water entering back into the Bathmate. Due to the unique pump gaiter design, the gaiter expands and tries to return to its original volume size. Because the water inside the Bathmate acts like a fluid solid, which means it cannot be compressed or expanded only the penis area can expand to replace the volume of water removed.

Is Bathmate limited to the bath or is it shower friendly?

Bathmate is effective in both the shower and the bath. For many men it is simply more convenient to use whilst showering.

1) Use the shower head to fill the Bathmate up with water.

2) Firmly grip the bottom of the Bathmate hydropump to ensure water is not escaping.

3) Put your penis inside the Bathmate unit and pump the device towards your body to create a vacuum.

4) Continue showering as normal. You don’t need to keep hold of the Bathmate and can thus move your hands freely to wash. To ensure you have created the optimal vacuum, simply pump the gaiter every 4-5 minutes.

5) When the 15-20 minutes is up, release the vacuum by pressing the pressure release valve at the end of the unit. Now remove your penis from the Bathmate unit.

6) That’s it. Then just carry on showering as normal. As you progress you will see genuine improvements in penis size.

How much bigger will I get using the Bathmate Hydropump?

Generally, most individuals can gain between 1-3 inches in length with a 30% increase in girth and 40% volume. The increase is in both the erect and flaccid (soft) state. People who are much smaller flaccid seem to get the fastest most noticeable results.You will see results from the first time you use it it the second you take it off. However your penis will slowly start reducing back within a few hours. It’s not an overnight miracle but it is the fastest way of penis enlargement available other than surgery. Its similar to weight training, if you go to the gym once your body wont really look any different other than pumped up a little after training. If you to the gym 3 or 4 times a week you will start seeing changes. Bathmate is an exerciser and developer and after only a couple of weeks you will really start to notice the difference. The first thing you will notice is your girth flaccid will be a lot bigger as the pressure from the Bathmate opens your corpora cavanosa tubes and makes them bigger, ie hold more blood. Generally anywhere between 2 to 6 months the length will start increasing anything from 1/2 inch upwards and the more you use it the fatter and longer your penis will become.

The only difference in all penis size is the amount of blood your tubes can hold, the more you exercise and develop these the bigger your penis becomes.

How often should I use Bathmate?

Initial sessions should not exceed 15-20 minutes in any 24 hour period – you will be simply amazed at the development in both the erect and flaccid size of your penis, and it can also psychologically dramatically improve your sexual performance (stamina) too.

What makes Bathmate so much better?

There are many advantages to using a Bathmate…..

  • Your penis will get bigger, faster compared to alternative methods.
  • No painful & expensive surgery required
  • Very Affordable compared to surgery and other devices (jes extender)
  • Your erections can become much harder increasing pleasure.
  • Water helps to stretch the skin easier.
  • The results are fast and visible in 15 mins.
  • Its discreet and easy to use.
  • Its not uncomfortable like wearing a device in your pants for 4-6 hours every day.
  • Affordable and competitively priced compared to alternative methods.
  • Can help erectile dysfunction.
  • Can make male orgasms more powerful.
  • Can increase your partners pleasure.
  • The vacuum is 2nd to none.

After I buy one, what should I expect?

After only ONE session your penis will be noticeably bigger, thicker and heavier. For outstanding results use frequently. Bathmate is the only product in the world using patented hydraulic technology and in our opinion the most effective, comfortable, cost effective and fastest way to get penis growth in the market without expensive overnight surgery. It also can draw freshly oxygenated blood directly into the corpora cavanosa which can maximize penile fitness. So you can get the best of both worlds with Bathmate.

Do you offer any guarantees?

All products come with a 30 day money back guarantee. If you are not delighted with your results after 1 month. Simply return your used iGro, Bathmate (in any condition) and/or empty Novidia package for a full refund of your purchase price – no questions asked.

[If you ordered a Novidia Triple Pack, simply return months 2 & 3 supply unopened]

Unlike questionable internet companies, Knightsbridge Medical adheres strictly to our “industry famous’ guarantees. This is why we have been serving satisfied, loyal Clients now for over 12 years.

Are the gains permanent from the Bathmate (penis enlarger pump)?

Retention levels of both the length and girth increase that are made with the Bathmate can differ greatly from one man to another. Everybody is genetically different and just as some people can visit the gym once a month and look like a pro athlete, some guys would need to workout everyday to maintain that sort of appearance. Our studies show that once increases have been made there is no reason why these gains would reduce for any other reason than the ageing process. This is simply common sense, even men that won body building competitions during their 20’s will look less ripped by the time they hit 60! The good news is that the skin and tissue that makes up the penis, has some of the highest elasticity values of any part of the body so even if you didn’t use the mate for 10 or 15 years you would certainly still see some of the gains you had made in the first place.

Why is Bathmate safer than other enlargement devices?

The safety pressure valve on the Bathmate Hydropump allows the vacuum to form in a uniform fashion around the penis shaft, this removes the risk of the pressure increasing inconsistently and causing damage to the penis tissue. The cylinder will always be a perfect fit due to the way it is applied underwater – forming an airtight seal around the shaft. These safety features effectively remove the possibility of over-pressuring the penis.

Are there any other safety concerns?

Although this is a safe product, you should make sure that you follow the instructions carefully. It should be stored and kept away from children. You should consult your doctor before using the product if you suffer from any physical penile conditions. Do not use if you have recently had surgery in this area or if you suffer any discomfort prior or after first use.
Penis Pumps have been used for years to get excellent results. Penis pumps are recommended by many medical practitioners for Erectile Dysfunction (ED) & stamina issues

How are orders packaged for delivery?

All orders are shipped in plain brown packing boxes with minimal labelling for discretion and privacy.

How do I keep my Bathmate clean?

Proper maintenance of your Bathmate will prolong its working life and ensure maximum possible gains. We strongly recommend using the Bathmate cleaning kit, however luke warm soapy water will suffice but may lead to clogged valves and soap residue on the unit.

How do I contact Knightsbridge Medical?

By email:

Please email us at

By telephone:

If you have an order enquiry, please contact us by telephone on 020 7060 7310 and we will try to answer your question immediately. Please have your account number or billing postcode at hand.

Order enquiries include:

  • Order not received
  • Missing items in a delivery or if you have received the wrong item
  • Enquiries regarding payment, charges or a refund
  • Stock Enquiries
  • Product-related queries

Lines are open: 9am-5pm (GMT), Monday – Friday

Offices: Coborn House, 3 Coborn Road, Docklands, London, E3 2DA, England. (Note: we are unable to dispense orders from the London office to personal callers. Mail order only.)

How long will it take to receive my order?

  • Delivery: Credit/Debit Card:
    • UK: 2-4 days
    • Europe & USA: 7 days
    • Rest of World: 14 days

Do I pay a delivery charge for each item?


We ship to clients worldwide from our UK, Europe & USA distribution centres at a very low rates, with fast guaranteed delivery. Order with complete confidence today to get started on your k-rx program as soon as possible.

All parcels are sent in plain, discreet boxes for complete confidentiality.Shipping cost is one fixed charge, however many products your order contains.

  • Shipping to UK address: £4.99
  • Shipping to USA address: £9.99
  • Shipping to European address: £9.99
  • Shipping to rest of the world: £15.99
  • Delivery: Credit/Debit Card:
    • UK: 2-4 days
    • Europe & USA: 7 days
    • Rest of World: 14 days

Do you offer next day delivery and is it more expensive?

We do not offer a next day delivery service but we make every effort to get your order sent out the same day or certainly within 24 hours. If the product is in stock and there are no problems with processing your payment, you will often find that credit and debit card orders placed by noon, do arrive the next working day though we do not guarantee this.

What forms of payment do you accept?

We accept all major credit and debit cards. This includes VISA, MasterCard, American Express, Visa Delta, Switch, Solo, Visa Electron and Maestro.

If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?

If you try to order an item and it is out of stock, we can automatically send it to you when it is available. As the item was part of the original order, we do not make any extra delivery charge.

Can I nominate a day or time for delivery?

We regret that at present you cannot request a specific time for delivery. Your order will be delivered between 9am-5pm by Parcelforce or before noon by Royal Mail. The courier used depends on the size and weight of the parcel. If it is your second order, you can specify a different address for future deliveries.

What if I am out when the courier or postman calls?

If you are out when delivery is attempted, the courier or postman should leave you a card to say that he has called. You can then collect your parcel from your local Royal Mail or Parcelforce depot, depending on which was used. If it is your second order, you can specify a different address for future deliveries.

Can you send my order by Recorded Delivery?

All packages weighing over 1kg are delivered by Parcelforce and require a signature, dispensing the need for a recorded delivery. If however, your package weighs less than 1kg and is therefore being sent via Royal Mail, we can send it recorded if you request us to do so. This service is available for UK deliveries only.

Can you send my order by Special Delivery?

This service is available for UK Deliveries only and requires a signature upon delivery. This service is only available for packages up to a maximum weight of 1kg at an additional cost of £5.00.

I live outside the European Union & the USA, what is the delivery charge?

Countries in the European Union & USA, the shipping charge is: £9.99

Countries outside these territories, the shipping charge is: £14.99

I live outside the European Union & the USA, how long will delivery take?

Regular delivery is up to 7 days for the European Union & USA. For other countries where we do not have distribution centres, please allow 14 – 21 days, although you may receive your order much sooner.

Military Addresses

We accept orders to Military addresses. Please ensure that the address is clearly stated.

Security & Privacy Policy

For our Security and Privacy Policy and Terms and Conditions, please click on the relevant link at the bottom of this page.

What is the CV2 number or card security code?

The card security code is a three digit number found on the reverse of your card on the signature slip. It is preceded by parts of your card number but it is always the last three digits.

The security code gives extra protection when shopping online, as only the person who holds the card will have access to the code, as it is not printed anywhere and does not appear on normal receipts.

We regret that we cannot process your order without this security number.

Why is my billing address so important?

We cannot process your credit or debit card order without your full billing address and including postcode, so please ensure you supply this information even if you are requesting delivery to an alternative address. Please also ensure that your name matches the name as it appears on your card.

Can I cancel or change my order once it has been placed?

Orders which have not already been dispatched by our warehouse may be changed or cancelled. In such instances, we would offer you a full and immediate refund or adjust the charge as appropriate. If you place an order for the wrong product please call and speak to one of our staff or email us.

How do I return an item?

Please email us at and will send you a return code and instructions.

How long does it take for you to process returns?

You should allow 7 days for the credit to show on your account if you paid by credit or debit card and 10 days to receive a cheque refund for all other forms of payment.


What is the CV2 number or card security code?

The card security code is a three digit number found on the reverse of your card on the signature slip. It is preceded by parts of your card number but it is always the last three digits.

The security code gives extra protection when shopping online, as only the person who holds the card will have access to the code, as it is not printed anywhere and does not appear on normal receipts.

We regret that we cannot process your order without this security number.

Why have you requested a recent card statement header?

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and from time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that this is undertaken in the interests of fraud prevention, and is a necessary precaution.

Is my internet order charged as soon as I press submit?

No, your card payment is not immediately processed. It is charged just before shipping.